Effective Date: October 5, 2026
Wind Flow AC (“Wind Flow AC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, windflowac.com, contacting us, or requesting our HVAC services.
This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you.
We may collect personal information that you voluntarily provide through our website, by phone, email, text message, or other communication methods.
This information may include:
Name
Phone number
Email address
ZIP code
Service address or location
Information about the HVAC service you are requesting
Messages or other information you submit through our contact or service request forms
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, interactions with our website, and general website usage information.
We may use the information we collect to:
Respond to inquiries and service requests
Schedule HVAC appointments
Provide estimates, repairs, maintenance, installations, and other requested services
Contact you regarding your appointment or service request
Provide customer support
Improve our website, services, and customer experience
Maintain business and service records
Measure website and advertising performance
Improve our marketing and advertising efforts
Protect against fraud, misuse, or security threats
Comply with applicable legal and regulatory requirements
If you provide your phone number, Wind Flow AC may contact you regarding your inquiry, appointment, estimate, or requested HVAC services.
Where applicable and with your consent, we may also send text messages related to scheduling, service updates, reminders, promotions, or other communications.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Message and data rates may apply. Message frequency may vary.
You may opt out of text communications at any time by replying STOP. For assistance, reply HELP or contact us directly.
Consent to receive marketing text messages is not a condition of purchasing our services.
Our website may use cookies, pixels, tracking technologies, and similar tools to improve website functionality, understand how visitors interact with our website, measure website performance, and improve our services.
We may use third-party analytics and advertising services, including Google Analytics, Google Ads, Meta (Facebook) Pixel, and similar technologies.
These services may collect information such as your IP address, browser type, device information, pages visited, interactions with our website, referring websites, and other website usage information.
These technologies may also be used to measure the effectiveness of our advertising campaigns and, where permitted by applicable law, provide more relevant advertising.
Third-party providers may use cookies, pixels, tags, or similar technologies in accordance with their own privacy policies.
You may control or disable cookies through your browser settings. Depending on the technologies used on our website and applicable law, additional cookie or privacy preference controls may also be made available.
Disabling certain cookies may affect some website functionality.
Wind Flow AC may use third-party advertising and analytics platforms, including Google and Meta (Facebook and Instagram), to understand website traffic, evaluate the effectiveness of our marketing, and advertise our services.
These providers may collect or receive information from our website through cookies, pixels, tags, and similar technologies.
We may use this information to:
Measure website traffic and visitor activity
Understand how users interact with our website
Measure advertising performance
Improve our marketing campaigns
Reach people who may be interested in our HVAC services
Display relevant advertisements on third-party websites and platforms
The availability of these technologies and how they are used may change over time as we update our website and marketing activities.
Wind Flow AC does not sell your personal information for monetary compensation.
We may share information with trusted service providers that assist us in operating our website or providing our services, such as website hosting providers, scheduling systems, communication providers, payment processors, analytics providers, advertising platforms, and other business service providers.
These providers may access information only as necessary to perform services on our behalf or as otherwise permitted by applicable law.
We may also disclose information when required by law, legal process, or when reasonably necessary to protect our rights, customers, business, or the safety of others.
We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate business records, comply with legal obligations, resolve disputes, and enforce agreements.
California residents may have certain rights regarding their personal information under applicable California privacy laws.
Depending on the applicable law and circumstances, these rights may include:
Requesting information about the personal information we collect
Requesting access to certain personal information
Requesting correction of inaccurate personal information
Requesting deletion of certain personal information
Obtaining information about how personal information is used or disclosed
Opting out of certain uses or disclosures of personal information where required by applicable law
To submit a privacy-related request, please contact us using the information provided below.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
Our website may contain links to third-party websites, platforms, or services.
Wind Flow AC is not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the privacy policies of any third-party website or service you visit.
Our website and HVAC services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we learn that such information has been collected, we will take reasonable steps to delete it.
We may update this Privacy Policy periodically to reflect changes in our business practices, website, services, technologies, marketing activities, or applicable laws.
When changes are made, the updated version will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy, your personal information, or how your information is handled, please contact:
Wind Flow AC
Phone: (818) 466-3622
Email: Info@WindFlowAC.com
Website: windflowac.com
